This is a collection of feedback and comments I've received from customers ☺
They are grouped in categories (so you can easily find the most relevant to you) and you can jump to these from the buttons below
Each piece of feedback can also be expanded by clicking on it.
Matt is awesome. We chatted via his website, he answered several questions about fabrics, and ultimately went back into the storeroom to find a piece of (long discontinued) fabric which he used to make a replacement for my wife's 5+ year old mattt bag.
It would have been enough for Matt to help pick among the existing fabrics. It was a huge bonus to have him hunt about in the storeroom to find the perfect replacement for my wife's bag.
“ Great design, fantastic fabrics and terrific craftsmanship. What's not to like? ”
We lived in NZ when my wife bought her first bag, and it's drawn attention and compliments throughout NZ, our new home in the US, and all our travels in between.
“ It's lovely to visit a real workshop where someone's practising a craft at a high level. ”
They're just great bags - and I love the fern fabric.
I was emailing to say how happy I am with the quality and style of the bag!
“ Even better than I expected! ”
Thankyou so much!
I ordered my first mattt bag at a stall in the park next to the Art Centre in Melbourne.
The bag goes everywhere with me.
I have travelled overseas and it is totally functional, practical and durable.
“ There are pockets for my passport, mobile phone, purse, documents and everything else! ”
I would highly recommend the mattt bag.
I am also a mother of two young children and I use the bag everyday.
Thank you Matt
Durability, style and practicality...
“ I can take it to work everyday and then take it out on weekends and out for dinner. ”
It goes with me everywhere.
I just wanted to tell you I've had my mattt shoulder bag for 4 years.
“ It served as my laptop bag which I carried to work everyday and has since doubled as my nappy bag. ”
It still looks great and shows no signs of it's heavy use.
My only complaint is I have no excuse to buy a new one!
I have a Mattt bag in almost every size and a sleeve on my iPad.
The fabrics are gorgeous and they wear so well.
“ I love that I know exactly where my phone, wallet, and keys are no matter which bag I choose for the day. ”
Matt talked me through each of his products, and helped me decide which one might be best suited to my needs.
“ Matt also took great care to show me all the features, and explain how they can be customised. ”
I like that my bag is personalised, but also that Matt makes sure each bag is up to his high standards of quality.
I love my custom made Spacecraft design print bag.
My headphones fit comfortably, it's superbly finished and you have made the access to the bag easy and logical with the "right over shoulder" orientation.
“ Thank you so much for your special care and input. ”
“ I got to personalise the bag and now have a left handed version which is awesome. ”
Apart from my new back pack being left handed...it's Australian made, I got to choose exactly the bag I wanted and the design keeps getting improved based on customer feedback.
Good size, plain, functional. Good quality zip and stitching/manufacturing so it is durable.
The pattern/fabric is striking and it goes well with the clothes that I wear and strangers ask me where I bought it from.
I also love the strap it is wide enough and long enough to sit over my shoulder comfortably.
“ I have bought bags for (or gone halves with) about five people for birthday / Christmas presents. ”
“ I liked how easy it was to place the order and the quick process from ordering to despatch. I received the bag within a day of placing my order. ”
I love the quality and the fabric used to make your bags.
I use the zipper shoulder bag daily for work and it fits everything I need for the day.
I was so happy with the larger size that I purchased the small shoulderbag for going out at night.
“ Great new website, I like the ability to compare the different bags and to see the strap colour options. ”
The Black Armadillo matttPACK I bought back in March is great.
Best work bag ever, I can make it look formal and carry it around like a briefcase, and the ability to backpack or shoulder strap it is great.
I just wanted to let you know that our bags arrived this morning.
“ We were very impressed with the prompt and excellent service. ”
I bought one of your bags from the Portrait Gallery in Canberra and was so pleased with it that I have purchased another and a friend who was taken with the one I had bought ordered the other.
Thank you so much for the fantastic bag!
“ I received my order soon after it was placed, very impressed! ”
The bag is wonderful, beautifully made and exactly what I was after!
Excellent system and great online shopping experience!
“ I LOVE my bag. I've never liked a bag this much so quickly. ”
It's a perfect size, it sits well on my body and everyone comments on how much they like it.
It's made out of a really durable material so I have no fear about it wearing out quickly.
I was originally going to use it as my work bag, as I need a durable one for outreach with clients, however I am going to use this ALL the time.
“ I was looking for a sturdy, ethical, locally made bag for work and found my Oversize Backpack. Great fabric with awesome prints. ”
I do like that you can just choose the panel and then the bag and it gets made up for you. I totally ordered at the worst time of the year when you were on a break though still happy.
“ I like it even more than my old mattt bag because the zipper is tougher. The design is gorgeous and I get a lot of comments on it. ”
I guess I’ll be back in another five years when this one bites the dust? Yes, my old bag lasted that long with daily abuse! Maybe I should buy a couple and tuck them away somewhere. I wouldn’t mind one of the smaller bags too.
“ The bag is wonderful - exactly what I wanted! ”