FAQ → Can I return or exchange a Custom Photo TTTHING?

November 05, 2019 • Matt Thomson

Like all of my products I do everything I can to make sure you love your new TTTHING.

With the Custom Photo TTTHINGs I remove uncertainty by creating a mockup in photoshop before anything is printed or sewn.

This means you can see exactly how your TTTHING will look and you've a chance to make any changes before it is made.

If you are concerned about how colours will reproduce (the trickiest part of digital printing) I will create a couple of variations and/or suggest we convert the photo to greyscale (black and white) as this both looks amazing and much easier to control the outcome.

With all of this in mind it's not possible to offer a return or exchange for a change of mind with custom artwork, though of course are more than happy to do this should the product be faulty (and of course have my Lifetime Guarantee).

If this might be a problem you're of course welcome to order a standard fabric TTTHING or we can create a Custom Photo TTTHING Gift Voucher so that the recipient can choose their own artwork etc. 

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